Privacy Policy
Who We Are
BeyondHoster is a web hosting and domain registration service provider offering domain names, shared hosting, reseller hosting, VPS hosting, and related online services. We are committed to protecting the privacy and security of our customers and website visitors.
Information We Collect
When you interact with our website, place an order, create an account, submit a support request, or contact us, we may collect personal information including:
-
Full name
-
Email address
-
Phone number
-
Billing information
-
Company name (if applicable)
-
IP address
-
Browser and device information
-
Service usage details
This information is collected to provide, manage, and improve our services.
Comments
If comments are enabled on our website, we may collect the information provided in the comment form, along with the visitor’s IP address and browser details to help prevent spam, abuse, and fraudulent activity.
Media Uploads
If you upload images, documents, or other files through our website or client portal, please ensure that they do not contain sensitive or unnecessary personal information. Uploaded files may be accessible to authorized personnel for support and service-related purposes.
Cookies
Our website uses cookies to improve user experience and website functionality. Cookies may be used to:
-
Remember login sessions and preferences
-
Maintain shopping cart and order information
-
Analyze website performance and traffic
-
Enhance security and fraud prevention
You may disable cookies through your browser settings; however, some features of the website may not function properly.
Account and Login Information
When you create an account with BeyondHoster, we store your account details securely to provide access to purchased services, billing information, support tickets, and service management tools.
Login-related cookies may be used to keep you signed in and remember your preferences.
Third-Party Services
Our services may integrate with third-party providers such as:
-
Domain registries and registrars
-
Payment gateways
-
Cloud infrastructure providers
-
Fraud prevention services
-
Analytics and monitoring tools
These providers may process certain information as necessary to deliver the requested services. We only share information required for legitimate business operations.
Embedded Content
Pages on our website may include embedded content such as videos, maps, articles, or social media feeds. Embedded content from third-party websites may collect data, use cookies, and track your interactions according to their own privacy policies.
How We Use Your Information
We use collected information to:
-
Provide hosting and domain services
-
Process orders and payments
-
Deliver customer support
-
Send service-related notifications
-
Improve website performance and user experience
-
Prevent fraud, abuse, and security threats
-
Comply with legal and regulatory requirements
Data Sharing
We do not sell, rent, or trade your personal information to third parties.
Information may be shared only when necessary with trusted service providers, payment processors, domain registration authorities, legal authorities, or security partners for service delivery, compliance, or protection against fraud and abuse.
Data Retention
We retain customer information for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Certain billing, transaction, and support-related records may be retained even after account termination where required by law or operational necessity.
Your Rights
Depending on applicable laws, you may have the right to:
-
Access your personal information
-
Request correction of inaccurate data
-
Request deletion of eligible personal data
-
Obtain a copy of your stored information
-
Withdraw consent where applicable
Requests may be submitted through our support channels.
Data Security
We implement industry-standard technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure.
Spam and Security Monitoring
To maintain the security and integrity of our platform, website activity, forms, comments, and support submissions may be monitored and processed through automated systems designed to detect spam, fraud, malicious activity, and security threats.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact BeyondHoster through our official support channels available on our website.